“Chatbots have become the biggest thing in tech. They unlock the ability to provide personalized, interactive communication akin to talking to a human customer service or sales rep, but at scale for much cheaper than call centers.” –TechCrunch
The buzz around Chatbots have increased to a great extent. Various industries have adopted Chatbots to provide their consumers a digital experience. AI powered Chatbots are basically mimicking the human conversation. A wide range of platforms use chatbots as application interface to interact with users in an efficient manner by leveraging natural language processing. So the travel industry has also put a step forward to use the chatbots as virtual travel assistant which act like travel guide and an instant messaging interface.
Dany Agostinho, Innovation Senior Specialist for the Amadeus IT Group, suggests that “A good customer service bot could save travel companies money by automating tasks and unclogging call centres.”
An observant estimate is that chatbots can replace upto 1 - 800 numbers, offering more efficient enhanced customer support experiences without the hassle of synchronous phone conversations, waiting time and annoying phone calls. Some of the capabilities and functions that can be facilitated and performed by chatbot integration in Tourism section are:
If you are the owner of an on demand Travel portal, you already are aware about the importance of bringing innovations to your business products to stay in the competition. Chat bot is destined to enhance customer experience that will help in providing better customer service for your travel platform.
The estimated cost of developing Chatbot of travel portal for hotel and flight booking will be in the region of $5.5K-7.5K. Let us have a look at the features users will be able to avail through Chatbot development in the application.
| System Users | Features | |
|---|---|---|
| End Users | Search Flight Tickets | |
| Book Flights | ||
| Check Flight Status | ||
| Web Check-In | ||
| Search Hotels | ||
| Book Hotels | ||
| Reschedule booking | ||
| Cancel booking | ||
| Cost for Chatbot development | USD 5.5K -7.5K | |
| System Users | Features |
|---|---|
| End Users | Hotel Facility FAQ |
| Restaurant bookings | |
| Request reviews | |
| Activity bookings | |
| Guest data analysis | |
| Weather Updates | |
| Sightseeing recommendations | |
| Language localisation (Chatbot in Multiple language) |
Gone are those days when people were wondering how to get rid of local travel agents to book flights or search for a suitable hotels at a particular place. Chatbots have become the game changer in the travel industry. AI powered chatbots have been so massive that it helps the travellers for the travel arrangements and transforming the business by simplifying the business techniques.
Several travel portals are already relying on the Chatbots and using it internationally for growing their business across the globe as chatbots.org has listed as follows :
Chatbot development has been a core service of Let’s Nurture, having developed number of applications depending upon diverse business needs. Normally, any Chatbot development and integration with a travel portal for hotel and flight booking will require following resources:
With the expertise of in-house Chatbot developers, Blockchain and AI developers, Web developers and designers; we have provided IoT and AI based solutions to the wide range of industries. Our Artificial intelligence, and the associated technologies of Natural Language Processing (NLP) and Machine Learning (ML), enables retailers to reach out to customers at a personal level, engage in deeper interactions and enhance their experience.
Strategic consultation on technology
Competitive Pricing for custom requirements
Brainstorming and structuring a quality driven development cycle
Expert team of resources deployment
Designing a Chatbot conversation
Building a Chatbot using Chatbot frameworks
On time reporting and effective communication
Industry based chatbot solutions
Quality testing and analysis
A comprehensive Project review
Complete transparency on deliverables
We are a leading Chatbot development company in Ahmedabad, India where our in-house Chatbot developers can build Chatbot SDKs which can be easily implemented with new and existing web and mobile application platforms.
Yes, it can. By using Machine Learning (ML) techniques, bots can be created in such a way that they learn by themselves.
Have an !dea to develop a chatbot for travel portal for hotel and flight booking?
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